Terms of sale
• Purpose and acceptance of the GTC •
The company PARK SIDE INSPIRED RIDERS (hereinafter referred to as PSIR) registered trademark of products made from environmentally friendly materials (hereinafter referred to as the “Products”).
These general conditions govern the sales of Products made by the company PSIR on the website www.psir.fr (the "Site") to any natural person acquiring the products for private use (the "Customer").
When the customer buys the product(s), he acknowledges having read these general conditions of sale and accepts them without reservation.
The sales contract concluded between PSIR and the Customer is subject to French law, the application of any international agreement being excluded.
I - Products
Essential characteristics and service.
PSIR informs the Customer of the essential characteristics of the products offered for sale, relating, in particular, to:
The layout of the brand logo and model.
The price.
Technical and material characteristics.
Refer to the description.
PSIR invites the Customer to take note of these characteristics.
Namely that the photographs or illustrations of the Products presented on the Site are non-contractual
PSIR is committed to fulfilling online orders within the limits of available stocks.
In the absence of stock, PSIR undertakes to inform the Customer as soon as possible by email or telephone. The Customer may then cancel or modify his order, a replacement product may be sent to him with his agreement. Or, if applicable, a refund.
II - Price
All prices are indicated in euros all taxes included (TTC), excluding transport costs if there are and excluding customs duties or other special taxes from the foreign country to mainland France.
PSIR reserves the right to modify the prices indicated on the Site at any time and without notice. The Products will be invoiced on the basis of the prices in force at the time of validation of the order by the Customer.
III - After-sales service and warranty
In the event of a dispute, the Customer is informed that he can resort to a consumer mediator, after the failure of an amicable settlement attempt directly with PSIR, in accordance with the provisions of the Consumer Code.
In accordance with the provisions of the Consumer Code, the Customer has a period of fourteen (14) clear days from receipt of the Products to exercise his right of withdrawal, without having to justify reasons or pay penalties, to the '' with the exception of return costs, by completing the standard withdrawal form sent to him by email or available on the Site or directly from the Site.
The Customer will then receive, without delay, an acknowledgment of receipt of his withdrawal by email.
Within fourteen (14) days of the transmission of the withdrawal form or of the notification of his wish to withdraw in any way, the Customer must return the Products to the following address:
PARK SIDE INSPIRED RIDERS
3 rue de Boigne 73 000 CHAMBERY
FRANCE
Return costs are the responsibility of the customer. Products returned incomplete, damaged, soiled, broken or damaged, for any reason whatsoever, will not be taken back.
For any information, question or complaint, PSIR customer service is available to the Customer:
by email: contact@psir.fr
by post: 3 rue de boigne 73000 CHAMBERY
by phone at 06 45 04 09 75.
The Products are guaranteed for a period of 2 (two) years from their date of purchase.
Damage caused to the Products resulting from:
From its obsolescence, misuse, abuse, neglect, an incident: traces of impact, breakage, scratches or cuts.
The customer can choose between repair, replacement of the good or refund.
- if the product does not correspond at all to the description given by the seller and does not have the qualities that the latter presented to the buyer in the form of a sample or model;
- Article 1641 of the Civil Code
The seller is bound by the warranty for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer has not acquired it, or has not acquired it. would have given a lower price, if he had known them.
- Article 1648 paragraph 1 of the Civil Code
The action resulting from crippling defects must be brought by the purchaser within two years of the discovery of the defect.
In the event of a return for non-compliance or hidden defect, the Customer must make a request to PSIR customer service, by email at the following address: contact@psir.fr
PSIR will examine the Customer's request and proceed, at the Customer's choice, to the exchange or refund of the Product (s)
IV - Placing an order
The customer selects the product on the site then places an order and then indicates the delivery address, chooses the delivery method and the payment method.
He confirms his order by clicking on the Confirm order button, he then declares that he accepts it and all of these General Conditions of Sale, without reservation.
The Customer proceeds to payment. He will receive his order form by email.
V - Payment
Legislation
Payment is made by credit card or via Paypal
In accordance with Article L.132-2 of the Monetary and Financial Code, the commitment to pay given by means of a payment card is irrevocable. By providing the information relating to his bank card, the Customer authorizes PSIR to debit his bank card for the amount corresponding to the price of the Products to which are added the delivery costs, all taxes included.
To this end, the Customer confirms that he is the holder of the bank card to be debited, that the name appearing on the bank card is indeed his and that he has the necessary authorizations to proceed with the payment, if applicable.
In the event of a refused payment the order would be canceled.
A detailed invoice is sent by e-mail to the Customer for each order.
Secure payments
The Site is subject to a security system: the SSL encryption process, reinforced by a set of scrambling and encryption processes to protect as effectively as possible all sensitive data related to means and payment information.
VI - Delivery
PSIR offers free delivery for each product. However, is not responsible for an error in entering information relating to the customer's address; additional costs will be incurred if one of our products is sent to the wrong address.
PSIR guaranteed to be delivered in a maximum of 7 (seven) days. However most of the time the order arrives within 4 days.
The customer may reserve the right to be reimbursed in the event of non-delivery.
VII - Personal data
The data collected and subsequently processed by PSIR are those that the Customer voluntarily transmits via the form and concern, at a minimum, the Customer's first and last name, a delivery address and a valid e-mail address.
The data identified as mandatory in the form are necessary for the management of orders, the authentication of payments and the delivery of the Products.
In accordance with the Data Protection Act of January 6, 1978 known as the “Data Protection Act” amended by the law of August 6, 2004, the Customer is reminded that he has the right to access and rectify data which he concern, which he can exercise by contacting PSIR, indicating his name, first name and email address, by email to the following address: contact@park-side.fr or 3 rue de boigne 73 000 CHAMBERY
He may also, for legitimate reasons, oppose the processing of data concerning him.
The Customer accepts and recognizes that he is responsible for respecting the confidentiality of the passwords associated with any account used to be able to place orders on the Site. Consequently, the Customer accepts to be the sole and unique person responsible with regard to the company PSIR for any act carried out from his account.
If the Customer becomes aware of an unauthorized use of his password or account, he agrees to inform PSIR without delay at the following address: contact@psir.fr or by post to:
PARK SIDE INSPIRED RIDERS
3 rue de Boigne 73 000 CHAMBERY
FRANCE
by phone at 06 45 04 09 75.
Depending on the choices made when creating or viewing the account, the Customer may receive offers from the PSIR company. If the Customer changes his mind and no longer wishes to receive commercial offers, he can request it at any time by sending an email to the following address: contact@psir.fr or by post to:
PARK SIDE INSPIRED RIDERS
3 rue de Boigne 73 000 CHAMBERY
FRANCE
by phone at 06 45 04 09 75.
By indicating his name, first name and email address.
VIII - Force majeure
PSIR cannot be held liable for any delay or breach of contract resulting from a case of force majeure, namely an event external to the parties, irresistible and unforeseeable such as a natural disaster.
IX - Applicable law and disputes
PSIR reserves the right to modify the provisions of these general conditions of sale at any time, the Customer being bound by these modifications so orders will be governed by the version of the general conditions of sale in force on the day the order is placed. .
The PSIR team congratulates you and thanks for your reading.